Frequently Asked Questions-Sellers

General  
What is Sell on iZiffy? Sell on iZiffy is a program that enables you to list and sell your product on iZiffy.com
How does selling on iZiffy work? Selling on iZiffy is easy. First you list the products that you want to sell on iZiffy.com marketplace. Customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment or let iZiffy fulfill the order for you through FBA or Easy ship. iZiffy will deposit the funds into your bank account after deducting our fees.
What products can I sell on iZiffy? You can sell items in the following categories:
  Apparel, Automotive, Baby Products, Batteries, Beauty, Books, Consumables, Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home, Jewelery, Kitchen, Luggage, Mobile Phones, Movies, Musical Instruments, Office and Stationary, Personal Care Appliances, Personal Computers, Pet Supplies, Software, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches.
  Please note that certain categories are restricted and require prior approval before you can start selling.
What do I need to register as a seller on iZiffy? You will need the following information to register:
  Your business details
  Your contact details - email and phone number
  Basic information about your business
  Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration
I don’t have a website, can I still sell on iZiffy? You don't need a website to start selling on iZiffy marketplace. Once you complete registration, you will have access to our Seller Central platform using which you can list your products for sale on iZiffy.
If I list my products using Sell on iZiffy, will the customer know that he or she is purchasing from me on iZiffy marketplace? We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.
   
Fees and Charges  
What are the charges for selling on iZiffy? We charge you when you get an order. Listing on iZiffy is free. Refer to Pricing for more details.
Can I cancel my account? You can stop selling at any time. If you have availed any paid iZiffy services, contact seller support to get them removed.
How and when do I get paid? iZiffy will disburse payments to your bank account once a week. You will be eligible to get paid for the order 7 days after the order is confirmed as shipped.
   
Managing your Account  
How do I list my products on iZiffy? You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the iZiffy.com catalogue. Once you complete your registration for selling on iZiffy, you will be guided on the steps needed to list your products. 
  Please note that currently it is mandatory to have ISBN/ bar codes to list on iZiffy. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.
How do I manage my orders on iZiffy.com? You can view your orders and manage them through “Manage Order” inside Seller Central( you will have access to seller.iZiffy.com after your complete registration). If you are using Fulfilment by iZiffy, your orders will be fulfilled and shipped by iZiffy. If you are using Easy Ship, you can pack your orders and schedule pickup for our team through your Seller Central account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller  Account.
   
Do you offer protection against fraud? Yes. iZiffy helps you protect against fraudulent orders placed on your products and payment fraud
Can customers leave feedback and why is customer feedback important? Yes. Customers can leave feedback. Maintaining a high feedback rating is a critical factor for success on iZiffy.com. It’s the best way for customers to identify you as a trustworthy seller. Your rating appears on the Offer Listing Page and is one of the first things that customers see. In other marketplaces, we have observed that customers are more likely to purchase products from sellers with higher ratings. Your feedback rating is a key metric used by iZiffy.com to measure your performance.
Can I talk to someone about selling on iZiffy? If you are not currently selling on iZiffy.com and want to learn more, you call us on +91 8502010022 and provide your details. We will respond to you after reviewing your information with next steps. 
  You can also contact seller support once you complete your registration through your Seller Central account.
What do I need to register as a seller on iZiffy.com? Please click here to register to sell on iZiffy. You will need the following information to register:
  Your business details
  Your contact details - email and phone number
  Basic information about your business
  Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration
Do I need GST number to sell on iZiffy? Yes. If you are listing taxable goods, GST details are required to sell online. You need to provide GST number to iZiffy at the time of registration. However, if you are selling only GST exempted categories, then this may not be required. Note that if you start selling any taxable goods you need to register for GST as per GST laws and provide your GST number to iZiffy.
Can I get help for capturing images and creating digital catalogs as per iZiffy guidelines? We have 3rd party providers who are trained on iZiffy’s imaging and cataloging guidelines and can assist you in creating high impact listings. They also have preferential rates and offers for iZiffy sellers. You can contact them anytime through your Seller  account once you complete registration.
Where can I get iZiffy branded packaging material? Your packaging requirements depend on your chosen fulfillment option. You can also search for iZiffy branded packaging material on iZiffy.com and select the appropriate packaging material according to your packaging requirements.
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